It is recommended that you activate the card using a landline. How do cardholders check their available balance? Please contact me asap to resolve this situation. Automated does not mean we never want to speak to a human. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Live customer service representatives can assist you and answer any other account-related questions. These include individuals with a mental disability, physical disability or language or literacy barrier that results in a hardship for those individuals in accessing electronic payments; and individuals with both home and work addresses that are more than 30 miles from an automated teller machine (ATM) or their bank. I have fraudulent activity on my account and cant go online to check to see amounts or how many transactions n cant ever contact customer service and I know I didnt spend the money thats been dwendling from my account and for how long this has been going on Im sure Im screwed n after reading this Ill be sending my money else where n filing civil suit w this company if my money isnt returned! Not sure what happened? By Johanna from Tennessee They also need an online chat, hire more people to answer the phones and handle customers who call instead of keeping them online for over an hour, this is unacceptable, California-get a clue, not only is everyone moving out of the state but people will start boycotting all businesses there, until you stop thinking we the people don't matter, that goes for every other business as well that has adapted the "customer is always wrong" attitude, politicians made it this way, time to vote these dummies out and get non political people in office again, like Trump-those that want a better country for the people, instead of what we got in office now, that I own you and you will obey me attitude, and believe all my lies because that's all I know how to do. I believe this company is selling the card numbers and then making it impossible to file a claim to get the funds back. For security reasons, the cards are mailed in plain white envelopes with an address window, which allows the name and address of the person receiving the card to show through. You have the ability to select or modify your own personal identification number (PIN) Examining what occurred in the past Cardholders may also use the Way2Go Card mobile app or log into www.GoProgram.com to activate the card. I have had nothing but problems trying to transfer my available balance into my bank account. Open your web browser and sign up for DoNotPay. New child support recipients receive their first support payment by paper check with a request to make a choice between direct deposit to their personal bank account or a prepaid debit card for future payments. Just tried to transfer to my chase account now I have no access to anything. Have a lost or stolen card. The Nevada Unemployment tells me I need to contact Way2Go! No qualification or approval is needed. How can I track my spending? No one can contact anyone! MDHHS News, Press Releases, Media toolkit, and Media Inquiries. I needed that money to pay my bills, and not only am I having to deal with the courts about the criminal use of my card and the individual who did so, but I can't get these people to assist me on their end. We'll help you find where and when to submityour small claims court documents. Hopefully you can get through and resolve your issues. Can the card be used by someone other than the person whose name is on it? Why does the government contact these idiots??? 6637 Wilson Blvd, Suite K106 Arlington, VA 22203 Virginia Department of Social Services This is the worse card service ever. Live customer service representatives can assist you and answer any other account-related questions. Today, a different postal code is on my account. I do not receive statements in the mail and had no idea this was happening. The following can be done through the 24-hour account information voice response system free of charge at 1-844-649-9843: Yes, atwww.GoProgram.comor using the Way2Go Mobile App. If you have questions about this letter, please visit www.misdu.com, or call 877-543-2660 . I figured it would correct itself after a bit but it never did it also doesn't show anything on the unemployment sight about anything being sent back so the real question is where is my $960 !! When the card is sent in the mail, what does the envelope look like? Additional Way2Go Mastercard Information Programs for healthy children & families, including immunization, lead poisoning prevention, prenatal smoking cessation, and many others. When they posted the refund back to my account it was about half of what the smaller amount was then I had to pay 5 dollars to have a new card sent. Can a cardholder request a second card for another individual such as a family member? Can I overdraft my Way2Go card? Here's a quick run-down of state-specific Way2Go support numbers. Information about injury and violence prevention programs in Michigan. if anyone ever gets a resolution please post it here and anywhere else victims like us may find the solution Wish unemployment would of just stuck w/Bank of America never had any issues with them .. you never were not able to speak to somebody if there was an issue though or this app is absolutely eight circus trying to get a hold of an actual person you sit there and get thrown around from site to site I never get anything solved hi unfortunately did not read the comments before Hannah decided to go ahead and go with the transfer fun feature and that was the biggest mistake Ive ever made in my life because now my money is in some mysterious wormhole right now because it shows that its transferred and complete but then on my bank side its showing theres no transfer at all so here I sit and wait for my own money I shouldve just kept it where it was but I was always an issue having to pay an ATM fee and everything else get your own money out this is just ridiculous and its become such a headache I would never EVER recommend this app to anyone.. Who can cardholders contact if they have questions about their card? Ive tried 3 different customer service numberscant seem to find an email address going to contact CA Child Support Services to see what they recommend. Get an official resolution for the chargeback transaction. Information on communicable & chronic diseases. Let us know where to call, and DoNotPay will do the waiting on hold. Customer support representatives are eager to assist: Examine your balance. The web Browser you are currently using is unsupported, and some features of this site may not work as intended. I have spent almost 13hours total being transferred to the wrong departments, on hold, being disconnected, and being told I had to wait to file a complaint. b. Way2Go Card mobile app c. Visit www.goprogram.com to sign up for phone, text or I'm very upset I am trying to send my daughter money in Alabama I've tried to do it through western union but they are telling me its been denied I need to speak to a real person not no machine. They have taken money time and time again. Contact Way2go to explain the situation transaction being disputed. Box 245997, San Antonio, TX 78224-5997 or visit www.GoProgram.com. How do I receive my debit card (ePayment/Way2Go Card)? This is ridiculous. Free Free Share 14 14 3.8 Ratings 62K+ Reviews 1M+ Downloads Exclusive Partner Offers in Finance See All Free Keto Gummies Functional Candy For FREE See More Go to App Details Positive Reviews Negative Reviews Expert Reviews Related Apps 3.8 If you have a long address, be sure to put your apartment or unit number on the second address line. You'll get the Bridge Card once you're approved for benefits. For questions regarding support payments, such as the most recent support amounts deposited, the cardholder can go to MiChildSupport, which allows access to child support case information online. If your card is locked. However, to ensure amounts deposited to the card are correct, the MiSDU does have access to the amounts and dates of deposits the MiSDU made to individual cards. Then one month later received a letter saying I mailed it back late (I took it to the USPS the same day I received it and mailed it back) therefore would NOT be getting reimbursed for the fraudulent withdrawals on my account. If the card is ever lost or stolen, a new one can be requested from the Way2Go Cardholder Services Help Desk by calling the toll-free number on the back of the card. I called back several time and get hung up on or put on terminal hold. Hi, I've tried to have a bank teller withdraw funds from my card. Contact the customer service toll-free number at (844) 542-1115, to ask questions and obtain your balance. In very limited circumstances, if cardholders do not have sufficient funds when the final amount clears, a negative balance may result; however, they will not be charged an overdraft fee. Did you know that for every state, there is a different support phone number? I can't activate the card my account is locked. See more Way2Go login instructions below if you have forgotten your user ID. Health Care Coverage information and resources. What is the Way2Go Card Customer service number in VA? I don't have or ever had a way2go card and I get message saying money is being spent here and there so for 600.00 has been took off a card iv never had or applied for wth. So if you call at 8am on Monday then it wont be fully useable until after 8am on Tuesday. I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. I received a message from Way2Go (to my son who is Disabled -- I am his guardian) thanking us for being a Way2Go cardholder and choosing to receive our statements electronically. I want to know the routing number and account number to my cardSo I can pay my bills and I have had this card for 3 years and don't know the routing number or account number. State law requires that, except in very limited circumstances, all child support must be sent electronically. I got it 14 days later and filled it out and sent it back. The law allows some individuals to continue to receive support payments by check. Here are just a few more ways we can make your life easier, save you time, and save you money. call Way2Go . The man said it isnt locked technically but just has certain security measures on the card that restricts the use at some places so when you call the 1-833-888-2780 number put in your card information then press option 5, then option 3, then option 1. The card can be used anywhere MasterCard Debit Cards are accepted. Money was extracted from my ex-husbands account but never entered mine. Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. CONDUENT and Design , Way2Go Card , and GO Program are trademarks of Conduent Corporation in the United States and/or other countries. Viewing the current months transactions; and. We have to fight this shyt. This is impossible, of course, but the Way2Go offices are certainly unlisted. it says password and user id are not correct. Zero stress. You got to call the unemployment office. A $1.50 service fee will be charged for all ATM withdrawals at non-Comerica and non-Allpoint locations. Service ever Way2Go customer service representatives can assist you and answer any other account-related questions 78224-5997 or www.GoProgram.com! 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